Is the tablet love affair over?

A partner in VC firm Andreesen Horrowitz confesses that his love affair with the tablet is over. People will stick to a desktop device the laptop and a pocket device, the phone (which will get slightly bigger).

Putting things in context of presentation design (leaving the consumer world aside for a minute):

1. I think tablets are here to stay for managers that need to view documents, but do not make edits beyond small corrections
2. Serious presentation design work will never work on a small touch screen (maybe a similar statement to that of IBM estimating the world market for computers). One, there is the physical constraint, but more importantly, I think you need that space, that big screen, that calmness, to think/focus and create beautiful presentations
3. One thing that the tablet has done is change user interface design forever: I predict most new desktop software will slowly migrate to a tablet-like interface (simple, big buttons).
4. I think we are likely to see another big innovation in laptop user interface design. Either very large touch screens (still, the distance to the screen will be an issue for a workable user interface), or giant touch pads (maybe integrated with a keyboard) that allow us to scroll through information Minority Report-style.
5. Document creation and design software is too complicated and a left-over of ideas from the 1980s. Enterprise documents can be much simpler/uniform while still being effective and distinctive (watch this space). So the innovation in enterprise computing/communication might be in software, not hardware.

This post will probably stay online forever, so we can check back in in 50 years from now to see what happened :-).

Passion

VC Mark Suster reconfirmed how important in-between-the-lines-body-language is when pitching investors.

If I had to put a number on it I’d say 1 in 20 pitches – maybe 1 in 30 – are by an entrepreneur who comes across as truly passionate about her project. Y [...]

The other 29 pitches consistent of many smart people who “think they have an angle on making a buck” which I know is an unfair over-characterization of the situation but you can genuinely tell when somebody isn’t “all in.”  

I am not sure about the 1 in 30 ratio, but I have seen similar dynamics when clients approach me to upgrade their investor presentation. When you are a professional manager-for-hire that makes a career in big firms, your affinity with the product is usually not that super important, you manage people and deliver the goods. When you are the CEO of a startup raising its first round, it matters a lot.

If the CEO herself cannot portray the required passion for the product, maybe it is wise to include the person on the team who can. I have seen many successful combinations of a CEO who is focussed on a execution and a “product guy” obsessed with the technology, but slightly disconnected from the harsh reality of budgets and timelines. Still, if you need to rely on this combination you definitely lost some points with VCs that you need to make up for in other areas.

Two ways to keep it short

Option 1: lots and lots of benefits, but each one is described in just one, really short bullet point (i.e.: “A flexible solution”)
Option 2: Only 3 benefits, but each is described with rich and elaborate stories

The same amount of words, but guess which option will be remembered best. Too many benefits equals no benefits.

Making the story bigger

In projects, I typically help out with 2 things:

1. Making things look pretty
2. Lifting the story, making it bigger

I rarely do major surgery in fixing the flow of a story (this is where all time was spent when writing McKinsey documents). In a short 20 minute pitch the sequence of the messages is usually more or less right. What I see often though is that people do not pitch their story big enough, they take out the big picture of how their solution can really change things in a fundamental way. For you, the expert, it is obvious, for the outsider it is not.

Scribling

I keep on looking for a good electronic solution for note taking, doodling, and scribbling. None of them are perfect. A new option has been added recently.

A good note taking solution needs to combine a number of things:

1. No paper to keep
2. Natural writing interface
3. Good filing and search
4. Minimal hardware to carry
5. A simple user interface

See my highly sophisticated analysis below.

The new option is a smartphone-based scanner. Scanner Pro is a brilliant app. It takes photos, and lets you easily crop the image. You can keep the image as a photograph or flatten it to bold, fax black and white. Then upload the scan to Dropbox or Google Drive where you can store and search things.

So the best note taking might be scribbling on a piece of paper, scanning it, and throwing away the paper.

PS: earlier review of the Inkling, Penultimate, Paper and styli (?) for iPad.

How the Fed learned to talk

An interesting piece in the NYT: how the Federal Reserve is moving to communication as the core of its strategy to steer the US economy.

More, and more bastions of corporate waffling are being torn down as journalists, analysts, bloggers, and the audience itself becomes more ruthless in cutting to the chase of what is actually being said.

Historically, there were probably two reasons for people to waffle:

1. Status: lawyers, politicians, doctors, scientists, priests, CEOs used their jargons to re-emphasize their authority towards us, the ignorant masses.
2. Cover up: if you get an unexpected question, waffling is the default strategy to gain time

Reason 2 is probably here to stay. Reason 1 is no longer an excuse. 

Raising seed money

This is a pretty informative deck about pitching investors for seed money by Steve Schlafman a VC at RRE.

Raising Seed Capital from Steve Schlafman

Thank you Paola Bonomo.

Fix the PPT for Mac colour bug

The colour rendering bug in Microsoft PowerPoint 2011 for Mac is highly annoying. Here is fiddly a trick to get around it. You basically need to goal-seek the text colour into something you like.

1. Pick a colour you like, draw a shape and fill it with the colour
2. Write some text in a big bold font and set it to the same colour: PowerPoint will render it incorrectly
3. Here is the fiddly part: repeat steps 1-3 until you are happy with the TEXT COLOUR.
4. Now, use the Apple colour picker to strip the colour of the text

Save your colour template with 1 accent colour for text, and one accent colour for shapes. In your drop down menu they will look different, on screen they will look the same.

Note 1: I tested the PowerPoint RGB colours as well in Photoshop and Illustrator, and it turns out that PowerPoint renders the shape colours incorrectly, the text is correct.

Note 2: There is a more analytical way to get your desired colour than simply trial and error. You can analyse the RGB codes of the background colour and the text colour. So, set the shape colour to something that you would like. Write down the RGB codes. Colour the text with that colour, and pick its colour with the colour picker. Write down the text RGB codes. Analyse the difference between the two colours and create a third colour by adding/subtracting the R, G, and B differences between the colours. This will be your text colour that renders the same as the desired shape colour. It all sounds more complicated than it is.

Question for you guys, can someone report back how this is rendered on a Windows machine?

A real person

When you write a presentation, it can be helpful to have a real person in mind that you need to convince. With real I do not mean the actual sales prospect you are going to pitch to next week, but someone who you know better, personally.

The hard-nosed venture capitalist, the hipster designer, the over-loaded IT manager, the stylish marcom lady, the social media expert, the alpha-male sales director, the super-bright hedge fund manager, the Israeli wheeler-dealer, the geeky startup founder, etc. I have a cast of characters who always travel with me and are always willing to receive a mental pitch.

You vs the competition

In a startup pitch try not to define yourself early on through an explicit competitive positioning. Early in the presentation, you can mention how current solutions fall short, and you do something clever to fix that. But only later should you introduce the actual names of the competitors.

Document standards

Here is an article from the Guardian, discussing how the UK government is thinking of getting rid of Microsoft Office in favour of open source software. The arguments 1) cost saving, 2) making it easier to share documents.

The article highlights an inevitable trend: the reduced importance of Microsoft Office as the standard for enterprise document creation. But I do not think that some open piece of software will replace Microsoft Office. Unfortunately, we will see increased fragmentation of document creation apps that - I think - will convert their output to PDF files for reading on any computing platform (including mobile phones).

I think that the majority of senior managers at the moment use PowerPoint to view presentations that subordinates send to them, but very few actually edit them themselves.

Forced analogies

Many hightech investor pitches contain parallels to big success stories (Facebook, Google, Twitter, etc.). Many of these analogies are forced. They do not make the right comparison, and worse, might actually confuse the audience.

There are two ways to use an analogy correctly:

1. Use it in a very short sentence to frame your idea very quickly to investors: “We are a facebook for old people”. After this statement the audience knows roughly what you are going to talk about, and you have set the stage to add details and nuance.
2. Use an exact and precise analogy. Broadly speaking, AirBNB is disrupting the hotel industry, but you cannot use this analogy if you want to disrupt the space travel industry. When you are planning to create trust among total strangers to engage in a privacy-invading transaction in some industry, you can pull the AirBNB card.

Update: Fred Wilson posted his thoughts on “This for that” investor pitches.

Keep it fresh

The beauty of a verbal story is that it forces you to stick to one sequential story line. In a direct dialogue you need to weave your big thoughts together on the spot, right there with the instant feedback of the eyes of your audience signalling “Uh oh, I am losing the plot here”.

When writing prose, this clean story line can go missing. You write a sentence, go back, edit it, add a buzzword, put in a tangent/exception, copy and paste the section somewhere else. Soon, the clear, instant, on the spot, story line is gone and replaced by a page out of a business school text book.

In visual slide design something similar happens. You start with an idea for some visual concept, but then things get added (ROI, customers, social engagement) and before you know it you have a diagram that is really useful for you, the designer, as an aide memoir of what your business is all about, but the audience is losing the plot.

When designing a presentation, try to stay as close as possible to that fresh, on the spot, story line with which you started out with. Stick to very basic visual compositions (a trade off, best of both worlds, elimination of a layer) and visualise your story around that. Add distractions and complications later, after the big idea has settled in.

Usage rights in Google images

In the search tools in Google Image Search is now an option to filter out images with a Creative Commons, or other usage rights. The details on the GOS blog. Very useful, but still: double check the image rights at the source and do not rely on Google solely. Via Gavin McMahon.

Nitty gritty

One of my clients has a technology that can save cost for a retail business. They did a pilot implementation at one retailer and have a lot of cost saving data as a result.

You can present this data to other potential clients (sanitised of course) in 2 ways. Approach one is the absolute number: we helped save $x,000 in costs. But this is hard to relate to for other retailers with different types of businesses. Better is to do it relatively: “we shaved 10% of the cost of item x.”, but it is still a bit generic, any startup with a cost saving technology has a sales pitch deck with these types of numbers. A credibility issue here.

Even better is to go into the nitty detail and highlight simple case examples of things that go wrong every day in a retail store, and how the solution helps to prevent it. It shows that you know what you are talking about, and lends instant credibility to your story.

At McKinsey we used to say: retail is detail.

PPT 2011 for Mac color bug

Microsoft PowerPoint 2011 for Mac has an annoying bug: when you apply a colour to a font, it comes out slightly differently than when you apply the exact same colour to a shape. One: it looks bad on slides, two: it gives surprises when you open a PowerPoint file created on a Mac on a Windows machine (which does not have the same issue).

When I posted about this somewhere on a Microsoft forum I got the response that this was done on purpose; to make text readable against a coloured background. This does not make sense, if I want to make the text readable, I will put in a different colour myself, and definitely not the one that Microsoft is using. See below, the letter colour is a completely different type of blue than the background.

(Geek alert). There is a complicated way to get around it. Type some text, change it to the desired colour. Now select the desired text (not the entire sentence) and bold it: the right colour appears... But, as soon as you do anything else to your text box, the wrong colour gets put in. Annoying....

Lighten up

It can be tempting to splash on the colours in a slide design, especially if you have a colour palette with 3 or more colours. The result: highly colourful slides that still look very “PowerPoint”.  Why does the work of a professional designer not look like PowerPoint?

The secret: only use colour or highly contrasting greys (dark on a white background, light on a dark background) when you want an object to pop out. Use one base colour frequently, and reserve all the others for accents. Use light shades of grey, rather than filling a big slide object with a very dark grey. Consider using dark grey for your font colour instead of pitch black.

Minority report screen

See this presentation screen by DVE Telepresence (auto-play alert), it allows you to move PowerPoint slide objects in the style of the film Minority Report. What do you think? I am afraid that more sophisticated screen technology will not turn humans into better story tellers.



What would be useful though is to have a technology that allows you to write on a transparent whiteboard in front of an audience where technology takes care of mirroring your writing, so it becomes readable by both you and the audience.

Secondly, having a camera hidden inside a screen is great for creating natural eye contact.

Conference vs. investor audience

If a conference audience loves your presentation, it probably means that you are trying to achieve something that resonates with consumers. An investor presentations though, needs more: OK, you checked the consumer box, but is this a profitable business opportunity? Different question, different audience, different presentation slides.

Big architecture slides

Almost every presentation by a tech company has a big architecture slide in it, lots of boxes that are connected to the cloud. This slide does not explain what your products are, let alone how these products help solve your customer’s problems. It does show that though that your product is a master piece of engineering. If you want to say the latter, use the big architecture slide, but probably not on page 2.